Browse our blog on all things branding and culture
What we’ve been up to: advanced accreditation in LEGO® SERIOUS PLAY®
Broom & Moon co-founder Clare Lynch is now trained to facilitate Build Level 3, an advanced application of the LEGO® SERIOUS PLAY® method that’s perfect for strategic thinking.
Why NASA (and you) should ditch the systems-speak
NASA’s latest mission to the moon provided an awe-inspiring spectacle. It’s just a shame their language hasn’t followed suit.
8 tips for engaging your AI agent workforce
Harvard Business Review says the secret to business success is to treat your AI agents like team members. So what does the rise of Generation AI mean for employee comms professionals?
Things are changing around here…
Three years since launching Broom & Moon, we’ve realised it’s time to take our own medicine. In a sign of the maturity of our business, we’re narrowing down.
“I see you and I will fight for you”: Hannah Spencer’s glorious victory speech
To mark both International Women’s Day and Broom & Moon’s 3rd birthday, today we’re showcasing a woman we admire — and what she can teach us about the art of persuasion.
Why there’s no need to worry about dumbing down
A current client’s fondness for jargon reminded us of the research that shows using big words when you don’t need to makes you appear less intelligent, not more.
Can leaders over communicate? The answer’s no.
Studies consistently link good leader communication with stronger business performance. Better still, being visible to your employees needn’t place a burden on your already busy schedule.
How we helped Pru Health speak the language of their customers
There’s nothing more satisfying than seeing your work make a difference to a client’s business. So we were chuffed to see Arjan Toor, CEO of Prudential Health, writing on LinkedIn about the profound impact of our work.
A free LEGO® SERIOUS PLAY® workshop for your team?
Broom & Moon are now certified LEGO® SERIOUS PLAY® facilitators and we want to start flexing our newly acquired facilitation muscles straight away. So we’re offering a free session to a team that could benefit from this fun, creative method for encouraging teams to share ideas.
How to write a B2B sales email: Avoid this mistake
If you want to start writing better, more persuasive sales emails, stop selling and start listening!
Our highlights of 2025
2025 was quite a year at Broom & Moon! Here are some of the highlights — with tips for you based on how we approached our work.
Dryrobe’s promise: Get changed. Stay warm.
Brand statements that avoid corp speak and clearly say what your brand or product does, are more than a nice to have. They also help you keep laser focused on the mission.
Can you help us sprinkle some wordy magic?
We want to add to our pool of freelance copywriters. Part manifesto, part job description, this post captures who we are, how we work — and what we’re looking for from a copywriter.
Tech is eroding employee trust — and internal communicators must come to the rescue
Orgs are increasingly relying on digital micromanagement to monitor employees, creating an opportunity for internal comms teams to champion workplace cultures based on trust.
The power of writing down your customer promise
If you and your colleagues can’t immediately recite your customer promise, now’s the time to commit it to words. Here are our thoughts on how to approach it.
“Workslop”: how AI-generated content is costing orgs money and harming collaboration
AI-generated content that looks professional on the surface, but ultimately lacks substance, is damaging productivity and eroding trust between colleagues.
How to write a mission statement that speaks your customers’ language
An effective mission statement won’t simply talk about your customers. It will also use their words — to show your employees what your organisation looks like through the eyes of those you serve.
What we’ve been up to: travelling around to talk about strategy
It’s been a busy few weeks of national and international travel for Broom & Moon. Our workshops on vision, purpose and strategy have prompted lively conversations and won us new friends.
Company values: don’t confuse your culture with your code of conduct
There are two types of corporate values: those found in your code of conduct and those that capture what’s unique about your org and its culture. Both types will guide your employees’ behaviour — but in different ways.
IC channels: Is it time your org upped its game?
As your workforce skews more Gen Z, you’re increasingly up against the likes of TikTok and Instagram in the fight for your employees’ attention. Yet the latest report from the Institute of Internal Communication suggests orgs have yet to adapt to the changing demands of their internal audiences.
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